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Have you ever dreaded a conversation with a co-worker, a boss or even a client? If you can’t stand the thought of confrontation or struggle with finding the words to express what you need to say, this ground-breaking book will help you shoot straight from the mouth without emotion or fear and even have people thanking you for telling them like it is as a result. The subject of difficult conversations and the dread associated with them ranks right up there with getting a tooth pulled or eating worms. “While the thought of having a difficult work conversation can be unpleasant, the experience doesn’t have to be,” says communications expert, Donna Flagg. “It’s simply about speaking the truth and being clear without always expecting to fight.” |
